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Poster: Lou Davenport Date: Mar 24, 2012 7:54am
Forum: movies Subject: Re: new video/audio player 'opt in' is live!

Using fully updated FF, I get nothing at all from the player. I click play and nothing happens. As a result, I've had to resort to downloading the VBR stream to Foobar and playing it off that, but I'd rather use a player if it worked for me. Any suggestions?

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Poster: Administrator, Curator, or Stafftracey pooh Date: Mar 24, 2012 6:36pm
Forum: movies Subject: Re: new video/audio player 'opt in' is live!

just pushed a fix, but should only apply to HD videos (rare on our site).
do you have an example archive page that you can relate?

also, you can try visiting this item and paste-ing the results to a reply to this post -- it will help us out! 8-)

http://archive.org/details/testplay

-tracey, staff

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Poster: Lou Davenport Date: Mar 24, 2012 7:16pm
Forum: movies Subject: Re: new video/audio player 'opt in' is live!

It's audio recordings I can't play. I've tried a number of the Grateful Dead recordings on LMA. This one, just for example:

http://archive.org/details/gd1968-01-17.sbd.jeff.fixed-3927.7995.sbeok.shnf

EDIT: Neither HTML5 nor Flash seems to work. Old player works fine.

Videos seem to play fine, based on the testplay page.

This post was modified by Lou Davenport on 2012-03-25 02:16:06

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Poster: Administrator, Curator, or StaffJeff Kaplan Date: Mar 24, 2012 7:25pm
Forum: movies Subject: Re: new video/audio player 'opt in' is live!

that example just played for me on mac osx Firefox, chrome and safari. what browser/os combination are you using? have you tried other browsers? just troubleshooting so i appreciate any information you can provide.

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Poster: Lou Davenport Date: Mar 24, 2012 7:42pm
Forum: movies Subject: Re: new video/audio player 'opt in' is live!

Windows 7. Thanks, but I don't want to try other browsers.

EDIT: And just to reiterate: none of the GD recordings I've tried on LMA play using the new player, so it's a software problem not a problem with the recordings.

This post was modified by Lou Davenport on 2012-03-25 02:42:46

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Poster: Administrator, Curator, or StaffJeff Kaplan Date: Mar 24, 2012 10:05pm
Forum: movies Subject: Re: new video/audio player 'opt in' is live!

just the grateful dead? all or only the streaming ones? what browser are you using in Win7?

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Poster: Administrator, Curator, or Stafftracey pooh Date: Mar 25, 2012 1:55am
Forum: movies Subject: Re: new video/audio player 'opt in' is live!

I just fired up a real windows7 machine and ran MSIE
in its version9 on that item and it played just fine
(I also put it into version7 and version8 mode and the item plays just fine, too).

So I'm not sure what the issue is...
You're using MSIE on your Win7, I presume?
-tracey, staff

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Poster: Administrator, Curator, or Stafftracey pooh Date: Mar 25, 2012 1:59am
Forum: movies Subject: Re: new video/audio player 'opt in' is live!

are you using MSIE version8 with either flash disabled or no flash plugin?
that would certainly not play...

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Poster: Lou Davenport Date: Mar 25, 2012 5:51am
Forum: movies Subject: Re: new video/audio player 'opt in' is live!

As I said at the beginning of my query, I'm using FF. Sorry for not reiterating that point.

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Poster: Administrator, Curator, or Stafftracey pooh Date: Mar 25, 2012 11:42am
Forum: movies Subject: Re: new video/audio player 'opt in' is live!

AHA!
reproduced *THANK YOU* for re-pointing out FF on Win7.

Now I see *exactly* the issue, and I can fix it cluster-wide in less than one hour.

On it... (the audio file firefox needs to play on windows -- the .ogg, is presently not retrievable....)

wow, fantastic little find and report -- I'm pretty stunned this was busted for this long, SORRY! 8-)